Claims

How to make a claim

You need to:

  • Contact the police immediately in respect of any theft or malicious damage
  • To report a new claim please contact us on 01923 712441 or email claims@moonrockinsurance.com
  • You should not make any attempt at replacement or repair of items without written authorisation from us
  • You must send us any claim, writ or summons as soon as you receive it.

Failure to do any of the above may result in your claim being delayed or rejected.

Do not negotiate, pay or settle, admit or deny any claim without our or your insurer’s written permission.

You must also notify us in writing of any impending prosecution, inquest or fatal accident enquiry.

 Important note:

We cannot deal with your claim until we have received all the necessary information and supporting documentation. It is important to provide as much detail and supporting evidence as possible, failure to do so will inevitably result in a delay. Dependent upon the circumstances of the claim, the underwriters reserve the right to request additional documentation or information as required.

Drone Policies


Basic
From: £31 pm

Material Damage £2000

  • Damage to drones and payload
  • Personally owned and hired in equipment
  • While in storage
  • In transit and in flight
  • That suffers accidental damage
  • Reinstatement of electronic data
  • Storm and flood damage
  • Cyber Attack

Public Liability £1m

Buy Basic


0% finance on Direct Debit payments

Standard
From: £41 pm

Material Damage £3000

  • Damage to drones and payload
  • Personally owned and hired in equipment
  • While in storage
  • In transit and in flight
  • That suffers accidental damage
  • Reinstatement of electronic data
  • Storm and flood damage
  • Cyber Attack

Public Liability £2m

Buy Standard


0% finance on Direct Debit payments

Premium
From: £53 pm

Material Damage £5000

  • Damage to drones and payload
  • Personally owned and hired in equipment
  • While in storage
  • In transit and in flight
  • That suffers accidental damage
  • Reinstatement of electronic data
  • Storm and flood damage
  • Cyber Attack

Public Liability £5m

Buy Premium


0% finance on Direct Debit payments

Deluxe
From: £68 pm

Material Damage £10000

  • Damage to drones and payload
  • Personally owned and hired in equipment
  • While in storage
  • In transit and in flight
  • That suffers accidental damage
  • Reinstatement of electronic data
  • Storm and flood damage
  • Cyber Attack

Public Liability £5m

Buy Deluxe


0% finance on Direct Debit payments

Flight Assessment Cover

Instant cover for flight assessment exams only. Replacing the need to purchase a full years' insurance, before receiving your PFCO.

We are the only company to offer:
Public Liabilty £1million
and
Material Damage £2500
(if your drone crashes in the exam)

For: £45

After receiving your PFCO, we will return the full £45 when you purchase one of our annual policies

Buy Now
Bespoke Cover

We have developed a Bespoke service for those clients requiring a policy tailored to their individual needs. These include higher limits for Public Liability cover than the £5M offered in our other policies and/or higher valued drone(s), or perhaps more irregular drone usage.

This specialist cover is simple to obtain. Please submit details of the specific cover limits required to our Bespoke questionnaire by clicking below, and one of our team will get back to you right away to help build your quote.

Bespoke Enquiry
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Underwritten by Hiscox